Refund Policy

1. Overview

We want you to be satisfied with FertilityFlow. This Refund Policy outlines when and how you can request a refund.

2. Refund Eligibility

2.1 7-Day Money-Back Guarantee

All new subscriptions (first-time purchases only) are eligible for a full refund within 7 days of purchase, no questions asked.

2.2 Annual Plans (Days 8–30)

Pro-rata refund available for unused months (minus one already-used month).

2.3 After 30 Days

No refunds after 30 days. You may cancel at any time to avoid future charges. Access continues until the end of the billing period.

2.4 Renewals

Subscription renewals are not eligible for refunds.

3. Special Circumstances

The following are handled on a case-by-case basis:

• Technical failures caused by us

• Double charges

• Medical emergencies

Contact: support@fertilityflow.app

4. How to Request a Refund

1. Email support@fertilityflow.app 2. Include your account email address and reason 3. Refunds are processed within 5–10 business days to your original payment method

5. Exceptions

No refunds are issued for:

• Failure to cancel before renewal

• Change of mind after 30 days

• Partial use of a subscription period

6. Contact

For refund requests: support@fertilityflow.app